An international report has shown a clear link between training managers in conflict management and conflict's impact as a catalyst for positive change.



"Among all employees, 76% have seen conflict lead to a positive outcome, such as better understanding of others (41%) or a better solution to a workplace problem (29%). This figure rises to 84% and 81% in Brazil and the US – where training (in conflict management) is most common. Belgium and France where employees experience the least training, have the least positive outcomes.”


The links below will take you to specific training courses that have been proven to produce results, while the document will take you to the OPP/Chartered Institute of Personnel and Development research quoted above. 


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