OUR RESOURCES

You'll find Video resources here.

Coaching

Resilience and Confidence

Being in a conflict affects everyone's confidence, so this has some helpful tips to get it back.

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Who Am I Questionnaire

If you are in a dispute these questions may help you to set some priorities and regain some control.

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Introduction to Coaching

Coaching creates more effective executives whose new skills cascade down to their teams.

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Leaders and Directors

It's All in the Mind

Our brains control how we respond to conflict. Understanding how this works helps in resolving it.

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Team Building

Teams can be highly effective if they develop to be mutually accountable and supportive.

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Mediating with Organisations

Organisations in dispute use mediation to control the resolution process, budget and outcome.

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Introduction to Leadership

Leadership is a vital skill set for any organisation, based on sound people skills and clear vision

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Team Values Charter

Helps teams discuss and agree key values with supporting and negating behaviours.

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Colleagues, Partners, Spouses or Customers

It's All in the Mind

Our brains control how we respond to conflict. Understanding how this works helps in resolving it.

Download

An Introduction to Conflict Facilitation

Some ideas and background on what a facilitated resolution or mediation might involve.

Download

Resilience and Confidence

Being in a conflict affects everyone's confidence, so this has some helpful tips to get it back.

Download

What Happens at a Mediation

Mediation rebuilds relationships by using new language to resolve the past and build a new future.

Download

Companies, Charities and Public Services

It's All in the Mind

Our brains control how we respond to conflict. Understanding how this works helps in resolving it.

Download

An Introduction to Conflict Facilitation

Some ideas and background on what a facilitated resolution or mediation might involve.

Download

Mediating with Organisations

Organisations in dispute use mediation to control the resolution process, budget and outcome.

Download

Resources

Email Etiquette

Some simple ideas on how to make your emails more effective.

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Being Assertive without being Aggressive

Getting your point across through simple negotiation techniques

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Communicating for Behaviour Change

Communication techniques to promote Behaviour Change

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Constructive Feedback

Constructive Feedback Techniques

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Facilitation

It's All in the Mind

Our brains control how we respond to conflict. Understanding how this works helps in resolving it.

Download

An Introduction to Conflict Facilitation

Some ideas and background on what a facilitated resolution or mediation might involve.

Download

What Happens at a Mediation

Mediation rebuilds relationships by using new language to resolve the past and build a new future.

Download

Mediating with Organisations

Organisations in dispute use mediation to control the resolution process, budget and outcome.

Download

Negotiating Relationships

Facilitators Language for Negotiators

The Facilitators language techniques, based on the motivation of Self-Determination.

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Sucessful Negotiating Skills

Planning and negotiating techniques from the internationally acclaimed Harvard Negotiation Project.

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Family Business

Team Building

Teams can be highly effective if they develop to be mutually accountable and supportive.

Download

Mediation and Family Businesses

How a mediation might help your family business to set a firm course for the future.

Download

Who Am I Questionnaire

If you are in a dispute these questions may help you to set some priorities and regain some control.

Download

Introduction to Leadership

Leadership is a vital skill set for any organisation, based on sound people skills and clear vision

Download

Teams

Team Building

Teams can be highly effective if they develop to be mutually accountable and supportive.

Download

Personal & Team Behaviour Under Stress

This questionnaire and workbook helps identify good and bad team and personal behaviours.

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Tuckman's Team Development Stage Questionnaire

This will help you decide what stage your team has reached in it's development and what to do next .

Download

Introduction to Leadership

Leadership is a vital skill set for any organisation, based on sound people skills and clear vision

Download

Team Values Charter

Helps teams discuss and agree key values with supporting and negating behaviours.

Download

Skills

Courses and MasterClass Outlines

Summaries of all our courses aimed at improving any relationship.

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